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Posts in Change
The Dark Side of Win-Win

The allure of win-win solutions is obvious—decisions that satisfy everyone are better. Until recently, I never questioned the benefits of win-win thinking. I knew it wasn’t always achievable, but I didn’t doubt its desirability. Anand Giridharadas's brilliant book, Winner Takes All, has recently led me to reconsider.

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Making Change: Lessons from Crisis

Whether you’re preparing for an organizational change project, in the midst of one or still recovering from the last attempt, you know how massive a challenge these can be.  What you may not realize is that you’re set up to fail.  It’s not just you—up to 70% of planned change projects do not meet their objectives.

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Balancing Accountability and Learning

There’s no either/or with Accountability and Learning—both are essential to organizational success.  We talk about these two so often that it’s easy to imagine they fit easily together.  In fact, incorporating both into your organizational culture can be extremely difficult.  What explains the tension between Accountability and Learning?  Why do attitudes and behaviors that support one tend to undermine the other?

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